Renovation & interior design
"Can quote kitchen cabinets? Condo in PJ."
Asks: property type, area, scope, budget, timeline
The WhatsApp enquiry desk, set up with you
Every enquiry answered, owned and followed up.
NervLink replies to your WhatsApp enquiries from answers you approve, asks the questions your team would ask, and hands anything sensitive to a person. We set it up with you, so it sounds like your business.
Only says what you approved
English, Bahasa Malaysia, 中文
KL & Selangor
9:415G
A
Example businessanswered by NervLink · approved answers
Message
Example conversations with fictional businesses.
Sound familiar?
Enquiries don't wait for office hours
Enquiries don't wait for office hours.
Your team replies between jobs, late at night, whenever they can.
The weekend message nobody saw goes to whoever answered first.
With NervLink, each one gets a reply in your words, and the ones that need you are waiting in the morning.
Built for your trade
Same desk, your questions.
NervLink asks what your team would ask, one question at a time, so every enquiry arrives ready for a quote, a visit or an appointment.
Solar installers
"How much for solar? Bill around RM400."
Asks: property type, owner or tenant, monthly bill, roof
Aircon services
"Chemical wash 3 units how much?"
Asks: number of units, horsepower, area, what's wrong
Car detailing, coating & tint
"Ceramic coating for my car, price?"
Asks: car type and model, condition, when to come in
Tuition & enrichment centres
"Got Add Maths for Form 4? Free trial?"
Asks: level, subject, centre or online, start date
Example enquiries for illustration.
How it works
One desk for every enquiry.
Real screens from NervLink, shown with a demo business's fictional data.
01
Every WhatsApp enquiry, in one shared inbox.
Filter by Needs a person, Mine, Unassigned and Follow-up due. Assign a conversation, leave a note, or take over with one tap.
02
You write the answers and the rules.
Your services, areas, prices you're happy to share, and what must go to a person. Nothing goes live until you approve and publish it.
03
It replies within your rules.
Asked about price, it shares only what you published, explains the final quote needs an assessment, and offers the next step instead.
04
Every customer moves forward.
What each customer told you, with the full conversation, and a pipeline from New to Qualified to Booking.
05
Bookings your calendar actually confirms.
Consultations, site visits and appointments go into your Google Calendar, and NervLink only says confirmed when the calendar confirms it.
Your team's Google Calendar and bookable hours
Requested: waiting for the calendar
Confirmed: only when the calendar says so
06
See what needs you today.
Who's waiting, what's overdue, what's coming up, and who on the team is carrying what.
Done with you, not DIY
We set it up with you.
Your answers, your rules and your trade's questions, written with you and signed off by you before anything reaches a customer.
1
A short call
How enquiries reach you today, who answers them, and what your customers usually ask.
2
Your answers, written together
Services, areas, prices you're happy to share, and the questions your trade needs answered.
3
Your rules
What always goes to a person, what it must never promise, and when to hand over.
4
Test on your phone
You try it as a customer before anything reaches a real one.
5
Go live, then review
On your own WhatsApp number, with a check-in after the first weeks to adjust.
You stay in charge
Your business, your words, your call.
Human only, Supervised or automatic.
Choose per conversation. In Supervised, your team approves every reply before it's sent.
Human onlySupervisedAuto
Pause anything, any time.
Switch off the AI or bookings with one tap.
NervLink AI replies
Bookings
Hands over at the right time.
Complaints, discounts, refunds and anything you flag go straight to a person, with an alert.
Final quotes stay with people.
It never confirms a discount, gives a final price or promises a completion date.
Honest by design.
It never pretends to be a person, and only replies to people who contacted you.
New
Speaks your customers' language.
Replies in Bahasa Malaysia and Chinese, with English translations for your team. Photos and voice notes are understood, not ignored.
"Boleh datang Sabtu?""可以明天来看吗？""Can come Saturday?"
New
Website chat too.
Chats from your website land in the same inbox as WhatsApp.
Founding pilot
Become a founding business.
30-day founding pilot
RM500for 30 days, credited to your first month if you continue
Then RM1,000 a month, held for 12 months.
- Set up with you by the founder: your answers, your rules, your number.
- One flat monthly price. Meta's WhatsApp message fees are passed on at cost, itemised, nothing added.
- Cancel any time with 30 days' notice. No lock-in.
- Shape what we build. Your feedback decides what comes next.
For the first five businesses.
We're setting up NervLink with a small first group in KL and Selangor: renovation, solar, aircon, car detailing and tuition.
It suits you if…
you get a steady flow of WhatsApp enquiries, your team answers them by hand, and a missed enquiry costs you a job.
FAQ
Questions, answered.
Do my customers know they're talking to NervLink?
NervLink doesn't pretend to be a person. You set its name and how it introduces itself, and your team can take over any conversation.
Can my team approve every reply?
Yes. Put a conversation, or all of them, in Supervised mode and nothing goes out until someone on your team approves it.
What happens if it doesn't know the answer?
It only answers from what you've published. Anything else, or anything your rules flag, goes to a person.
Does it work with my existing WhatsApp number?
We set it up together. You need a WhatsApp Business account, and we'll go through your current setup on the first call.
Which businesses is it for?
Businesses whose customers enquire on WhatsApp and need a few questions answered before a quote, visit or appointment. Today we set it up for renovation and interior design, solar, aircon, car detailing and tuition.
Is my data safe?
Each business's workspace is separate. Read our privacy notice.
Every enquiry answered, owned and followed up.
Tell us about your business on WhatsApp. Henry, the founder, replies personally.